Privacy Policy
Last updated: April 25, 2024
1. INTRODUCTION
BRUNA SANTANA (www.brunasantana.pt) appreciates your trust in our services. Please read this Privacy Policy, giving your consent to use our services.
2. DATA COLLECTION
DATA STORAGE LOCATION
We are a company based in Lisbon – Portugal. Our cloud service provider, Oracle Cloud Infrastructure, adheres to the EU/U.S. Privacy Shield, ensuring that your data is stored securely and in compliance with the GDPR.
DATA LOGGING
When you register on our site, we will store your chosen username and email address and any extra personal information added to your user profile. You can view, edit or delete your personal information at any time (except changing your username). Site administrators can also view and edit this information.
COMMENTS
When you leave comments on the site, we collect the data displayed in the comment form, as well as the IP address and browser of the browser user to help detect spam.
CONTACT FORM
The information submitted through the contact form on our website is sent to our company’s email, and hosted by Hostinger. Hostinger adheres to the EU/US Privacy Shield policy and you can find more information on this topic here: Hostinger Privacy Policy.
These submissions are kept for customer service purposes only and are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our website for anonymous reports of website usage. Therefore, no personalized data is stored. If you would like to opt-out of Google Analytics by tracking your behavior on our website, please use this link: Google Analytics Opt-out.
Personal Data Use Cases
We use your personal information in the following cases:
- Verification/identification of the user while browsing the website;
- Provision of Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Verification of account activity to prevent fraudulent transactions and ensure security;
- About our customers’ personal information;
- To personalize the site in a way that makes your experience more personal and engaging;
- Ensure overall performance and that administrative functions run smoothly.
3. INCORPORATED CONTENT
The pages on this website may include embedded content, such as YouTube videos. Incorporated content from other websites behaves in accordance with the policies of the originating site.
These sites may collect data about you, use cookies, incorporate additional third parties tracking, and monitor your interaction with that incoporated content, including tracking your interaction with the incorporated content if you have an account and are logged in to this website. Below you can find a list of the services we use:
The Instagram page plugin is used to display our instagram feed on our website. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of Instagram cookies and your IP is not sent to an Instagram server until it is on it. Check out their privacy policy here: Instagram Privacy Policy .
4. Cookies
This website uses cookies – (small text files that are placed on your machine to help the website provide a better user experience). In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide tracking data in an anonymous form to third-parties applications like Google Analytics.
Cookies are usually there to improve your browsing experience. However, you may prefer to disable cookies on this website and others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered customer of our website, there is no personal information that we can retain or view about you.
If you are a customer with a registered account, your personal information may be accessed by:
- Our system administrators;
- Our supporters while (to provide support) need to get information about customer accounts and access.
6. HOW LONG WE KEEP YOUR DATA
When you submit a support request or comment, the metadata is retained until you ask us to remove it. We use this data so that we can automatically recognise and approve your comments, rather than retaining them for moderation.
If you register on our website, we also store the personal information you provide in your user profile.
You can view, edit, or delete your personal information at any time (except changing your username). The website administrators can also view and edit this information.
7. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our website. This encrypts our users’ communications with servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In the event of a data breach, system administrators will immediately take all necessary measures to ensure the integrity of the system, contact affected users, and attempt to reset passwords if necessary.
8. USING CLOUDFLARE
We use Cloudflare services to improve the performance, security, and availability of our website. Cloudflare acts as a content delivery service (CDN), protecting against online threats and improving website loading speed.
8.1 Data Processing by Cloudflare
When you interact with our website, your requests go through Cloudflare’s servers. Cloudflare may collect technical data such as IP address, browser information, and browsing patterns. Please refer to Cloudflare’s Privacy Policy for details on how they process this data.
8.2 Security and Privacy
Cloudflare implements robust security measures to protect against online threats such as DDoS attacks. All information transmitted between our servers and users is protected by SSL/TLS encryption.
8.3 International Data Transfer
Cloudflare can store and process data on servers located in different parts of the world. This international transfer of data is carried out in compliance with applicable data protection laws.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we hold, including any additional data you have provided to us.
You can also request that we delete any personal data we have stored. This does not include any data that we are required to keep for administrative, legal or security purposes.
In short, we cannot delete data that is vital for you to be an active customer (i.e. basic account information such as an email address).
If you want all your data to be erased, we will no longer be able to offer you any support or other services related to the product.
